At Pet Care Shop, we understand that your pet’s grooming needs can’t wait. That’s why we’ve designed a seamless delivery system to get our professional-grade pet care products to your doorstep quickly and reliably, no matter where you are in the world.

Quick Delivery Facts:
• Global shipping to most countries (excluding some Asian and remote regions)
• Orders processed within 1-2 business days
• Two convenient shipping options to suit your needs
• 15-day return policy for your peace of mind

Our Shipping Options

Standard Shipping

Carrier: DHL or FedEx

Delivery Time: 10-15 days after dispatch

Cost: $12.95 flat rate

Ideal for when you need our premium grooming products quickly. Our standard shipping option provides reliable tracking and faster delivery times, perfect for professional groomers stocking up their salon or pet parents preparing for an upcoming show.

Free Shipping

Carrier: EMS

Delivery Time: 15-25 days after dispatch

Cost: FREE for orders over $50

Great for larger orders when you’re planning ahead. Our free shipping option lets you stock up on all your favorite shampoos, conditioners, and specialty grooming products without worrying about shipping costs. Perfect for bulk purchases of essentials like our Color Shampoos or Antistatic Sprays.

Our Delivery Promise

We know how important it is to have the right grooming products when you need them. That’s why we:

  • Process quickly: All orders are packed and dispatched within 1-2 business days
  • Package carefully: Our professional-grade products are securely packed to prevent damage
  • Communicate clearly: You’ll receive tracking information as soon as your order ships
  • Stand behind our products: If you’re not completely satisfied, we offer a 15-day return policy

International Delivery Information

As a global provider of premium pet grooming products, we ship to most countries worldwide (excluding some Asian regions and remote areas). Please note:

  • All delivery times are estimates and may vary slightly depending on customs processing
  • Customers are responsible for any applicable customs fees or import taxes
  • For specific country restrictions, please contact our customer service team

Tracking Your Order

Once your order has been dispatched, you’ll receive an email with tracking information. You can use this to:

  • Monitor your package’s journey to your doorstep
  • Get estimated delivery dates
  • Plan for when your premium pet grooming products will arrive

Need help with your order?
Our knowledgeable customer service team is always happy to assist with any delivery questions. Contact us at [email protected] and we’ll help ensure your pet care products arrive when you need them.

At Pet Care Shop, we’re committed to delivering more than just products – we deliver peace of mind, knowing your pet will have access to the same professional-grade grooming solutions used by top groomers worldwide. Thank you for trusting us with your pet’s care!